PixelMags Customer Support

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Activity overview

Latest activity by PixelMags Customer Support
  • PixelMags Customer Support created an article,

    Happy Holidays!

    From the Staff at PixelMags: Best wishes for a happy holiday season and our sincere thanks for your loyalty and goodwill throughout the year!

  • PixelMags Customer Support created an article,

    Happy Thanksgiving!

    Thanksgiving is the perfect time of year to share our gratitude with family and friends.  From the PixelMags family to yours, we wish you a Happy Thanksgiving!  

  • PixelMags Customer Support created an article,

    Repeatedly Logged Out of the App

    We have received reports from people who are finding themselves repeatedly logged out of Newsstand apps and other apps after the IOS7 update.  According to The Verge, a bug in Apple's new back grou...

  • PixelMags Customer Support created an article,

    Our Knowledge Base has been updated!

    We've complied your suggestions and created new topics in our Knowledge Base. We hope you like it! Please feel free to provide us with any feedback.

  • PixelMags Customer Support created an article,

    SandBox Environment - This is not a Test User Account

        This error message can be attributed with an issue with the Apple ID. To make sure everything is entered correctly - please follow the steps below: Go to "Settings" on your Devic...

  • PixelMags Customer Support created an article,

    FAQ

    Where can I find the list of PixelMags Titles? Click here to download a list of all PixelMags App on the iOS Newsstand.   Where is the new issue? The publisher schedule the date that a magazine...

  • PixelMags Customer Support created an article,

    Feature Requests

    Have an idea that will make our App better?  Or would you like something posted on our forums? Post your suggestion here!

  • PixelMags Customer Support created an article,

    Nov 13 - Knowledge Base Under Construction

    We are currently working on revamping our knowledge base!  It will back up and running in a couple of days.   We thank you for your patience during this time and we do apologize for any inconve...

  • PixelMags Customer Support created an article,

    How to Log Into Your PixelMags Account

    To log into your account, please follow the instructions below: 1.) Tap on the gearwheel or three white dots in the upper right corner of the App (Bottom right corner on iPhone) 2.) Tap on "...

  • PixelMags Customer Support created an article,

    Deleting and Re-Installing

    Are you experiencing inconsistency with App performance or crashing? If so, try relaunching the App to ensure everything is refreshed. You can find the instructions HERE. If relauching the App doe...